Privacy Policy

Last updated: November 2025

Introduction

HaloPlayhouse ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and use our social gaming entertainment platform.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK data protection laws.

Data Controller: HaloPlayhouse
Address: 123 Entertainment Way, London, EC1A 1BB, United Kingdom
Contact: privacy@haloplayhouse.games

Information We Collect

Information You Provide

  • Age Verification: We collect confirmation that you are 18 years or older
  • Contact Information: If you contact us, we may collect your name and email address
  • Feedback: Any information you voluntarily provide through feedback forms or surveys

Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, games played, browser type, and operating system
  • Device Information: IP address, device type, unique device identifiers
  • Cookies and Similar Technologies: See our Cookie Policy section below

How We Use Your Information

We use your personal data for the following purposes:

  • Platform Operation: To provide and maintain our social games, video games, and mobile games
  • Age Verification: To ensure compliance with 18+ requirements
  • Communication: To respond to your inquiries and provide customer support
  • Analytics: To understand how users interact with our platform and improve our services
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent (e.g., cookie consent)
  • Legitimate Interests: For platform operation, security, and improvement
  • Legal Obligation: To comply with age verification and other legal requirements

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for age verification and platform functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:

  • Service Providers: Third-party companies that help us operate our platform (e.g., hosting, analytics)
  • Legal Requirements: When required by law, court order, or government authority
  • Protection of Rights: To protect our rights, property, or safety, and that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law:

  • Usage Data: Typically retained for up to 2 years
  • Contact Information: Retained until you request deletion or no longer necessary
  • Legal Records: Retained as required by applicable laws and regulations

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at privacy@haloplayhouse.games

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

International Data Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by UK authorities
  • Adequacy decisions by the UK government
  • Other legally approved transfer mechanisms

Children's Privacy

Our platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected data from someone under 18, we will take immediate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Information Commissioner's Office (ICO)

You have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113